Frequently Asked Questions

4-in-1 Skincare Wand: Users may see results in as soon as 4 weeks.

Face Mask, Neck & Chest Mask, Eye Mask: With consistent use (at least 3 days per week), results may appear in about 4 weeks.

2-in-1 Skincare Mini: Results may be seen within 4 weeks with consistent use (3 days a week, 3 minutes per area).

Bye Acne Device: Some users see changes within a few sessions; others may need several weeks.

📸 Tip: Take before and after photos to track progress.

📣 Tag @bubleskin on Instagram to share your results.

🔔 Note: Individual results may vary.

The Wand helps:

Smooth fine lines

Fade blemishes

Decrease puffiness

Improve skin texture

Provide a radiant glow

Most users notice:

Smoother skin

Reduced dark under-eye circles

Fewer blemishes

A refreshed, rejuvenated appearance

🛍️ Includes a 60-day trial with free returns if you're not satisfied.

The Bye Acne device uses Red and Blue Light Therapy to:

Treat acne and breakouts

Reduce sebum production and inflammation

Brighten post-acne marks

Prevent future breakouts

📈 Most users see improvements in 2–3 uses.

📊 90% improvement in acne after 9 sessions.

⚠️ Some users may experience temporary "purging" before seeing improvements.

🧴 For best results, pair with a compatible cleanser and moisturizer.

Yes! Free standard shipping is available on orders over $75 for U.S. customers in the contiguous 48 states.

📦 For Alaska, Hawaii, Puerto Rico, and U.S. Territories, different rates and speeds may apply.

📅 Orders are shipped Monday through Friday (excluding holidays).

🚚 Most orders ship within 1–2 days, with a goal of shipping within 1 business day.

🌍 Yes! Visit the international store.

💳 Taxes and customs duties are charged at checkout to avoid additional fees upon delivery.

✅ Unrestricted shipping available to many countries including: Afghanistan, Åland Islands, Belarus, British Indian Ocean Territory, Haiti, Iraq, Libya, Myanmar, Russia, Somalia, Sudan, Ukraine, United States, Yemen, and more.

📦 Devices only (no topicals) shipped to: Argentina, Algeria, Chile, Indonesia, Malaysia, Peru, Turkey, Uruguay, Venezuela, Vietnam.

⚠️ International packages may experience delays due to limited processing lanes and reduced air freight.

📨 If tracking hasn't updated in 2+ weeks, contact support for help.

Bubleskin offers a 60-day free trial for eligible products.

Return requests must be initiated within 30 days of receiving your order.

Items must be shipped back within 15 calendar days of return label creation.

Returns must include the product, original packaging, instructions, and accessories in good working condition.

One pre-paid return label is provided per U.S. order (U.S. returns only).

If using a different carrier, tracking info must be provided; costs are non-refundable.

Processing time: Up to 10 business days after receipt.

Refunds: May take 7–10 business days to appear, depending on your bank.

Topicals: Only returnable if unopened and in original packaging.

Final sale items, memberships, and virtual items: Not eligible for return.

Orders over $1,000 USD: May incur a 10% cancellation/restocking fee; must be unopened and are not eligible for free return shipping.

International orders: No free return labels; unpaid customs fees void eligibility.

📬 Return address:

Bubleskin Returns

2225 W Cheyenne Ave.

North Las Vegas, NV 89032

📧 support@bubleskin.com

🔗 Return Policy

Bubleskin offers a 1-year limited warranty from the date of original purchase.

Covers manufacturer defects only.

Warranty excludes damage from misuse, accidents, unauthorized repairs, or use with non-approved accessories.

Applies only to original purchasers with proof of purchase from authorized retailers.

Warranty is non-transferable and does not cover promotional or private sales.

Warranty claims are processed after the defective item is returned.

Only valid if used with authorized accessories (e.g., charging cable).

Skincare products are not covered under warranty—refer to the return policy.

Bubleskin is not liable for incidental or consequential damages.

All implied warranties are limited to one year from purchase date.

📄 Learn more: Warranty Info

📝 Register your device here

1. Apply a layer of LightBoost™ Wand Serum to your first treatment area for a smooth glide. Hold the power button to turn on the Wand.

2. Glide in slow, upward and outward motions. After 3 minutes, the Wand will gently vibrate to let you know it's time to move to the next area. Reapply serum as needed and continue.

3. After 12 minutes, the Wand will automatically turn off. Use daily for 8 weeks to see visibly firmer, more defined skin.

Treatment Time: Use 3 minutes per treatment area, 12 minutes total

Use it 3–5 times per week to visibly smooth, refine, and refresh your skin.

1. Apply 2–3 pumps of the LightBoost™ Face & Neck Serum to hydrate and prime the skin for light therapy.

2. Secure the Wrinkle Retreat Mask, adjusting the strap for a comfortable fit. Press and hold the power button on the remote until the lights activate.

3. Relax and enjoy your 10-minute treatment with your morning coffee, your favorite show, or a quiet moment to yourself.

Treatment Time: 10 minutes per session

Use 3–5 times per week to visibly smooth, firm, and refresh your skin.

1. Apply a thin layer of the LightBoost™ Face and Neck Rich Cream to nourish and prep the skin for light therapy.

2. Secure the Neck & Chest Mask, adjusting the strap for a comfortable fit. Press and hold the power button on your remote until the lights activate.

3. Relax and enjoy your 10-minute treatment.

Treatment Time: 10 minutes per session

Use 3–5 times per week to visibly smooth wrinkles and crepiness, support elasticity, and reduce the look of discoloration.

1. Apply a pea-sized amount of LightBoost™ Eye Cream to the eye area, gently tapping it in to hydrate and prep the skin for light therapy.

2. Secure the Eye Recovery Pro Mask, adjusting the strap for a comfortable fit. Press and hold the power button until the lights activate.

3. Relax and enjoy your 3-minute treatment.

Treatment Time: 3 minutes per session

Use 3–5 times per week to revive and refresh the delicate eye area.

Get glowing skin — anywhere — in three easy steps:

Step 1: Start by removing any makeup or SPF. Pop out the Mini grip and slide it between two fingers.

Step 2: Decide on the areas you want to treat. Place the Mini on the first area, and press and hold the power button until the device turns on (about two seconds).

Step 3: Glide the Mini over the area in slow, circular motions. After 3 minutes, the lights will flash to let you know that it's time to move on to the next area. After 12 minutes, the Mini will automatically shut off.

1. Place the Bye Acne device over a blemish and hold for 3 minutes to reduce bacteria, inflammation, and redness. Repeat as needed for multiple areas.

2. Apply a Serum-Infused Microdart Patch directly onto the blemish. The microdarts dissolve to deliver active ingredients deep into the skin, helping to calm, heal, and prevent scarring.

Larynx/Throat (thyroid gland in the neck area)

Eyelids

Under brow bone

Chest

Groin area

Someone who is under the age of 18.

Someone who is pregnant, planning on becoming pregnant, or breastfeeding.

Someone with active cancer or cancerous lesions.

Someone who suffers from any severe skin condition, such as severe acne.

Someone with a known allergy to aluminum or plastics.

Someone who suffers from disorders that involve photosensitivity.

Someone receiving photosensitizing medications.

Someone who suffers from light-induced headaches.

Someone with an electronic implanted device such as a defibrillator neurostimulator, pacemaker, or ECG monitor. If you use a body-worn device such as an insulin pump, consult your health professional.

Someone suffering from a sunburn within the past two weeks.

If you have any medical concerns, medical illness, medical conditions such as epilepsy or seizures, or recent facial surgery please consult your doctor before using the Bubleskin Radiant Renewal Skincare Wand.

Do not use the Wand across your chest as the introduction of electrical current into the chest may cause rhythm disturbances to your heart, which could be lethal.

The Bubleskin Wand should only be used over normal, healthy, intact skin. The Wand should not be applied over, or in proximity to cancerous lesions, or applied over swollen, infected, or inflamed areas or skin eruptions (e.g., phlebitis, thrombophlebitis, broken capillaries, varicose veins, etc.) or areas of the skin that lack normal sensation.

Patch test the Wand on your skin before using.

If you have a fever, acute inflammation, a severe circulatory disorder, light sensitivity, anesthetic, or desensitized areas, consult your health professional before use.

For adult use only. Keep out of reach of children.

Read the instruction manual with the full list of Warnings, Contraindications, and Precautions and review online instructional videos at bubleskintutorials.com before using your Bubleskin Wand.

If you experience a persistent headache and/or other painful sensations during or following the use of the Bubleskin Wand, you should stop using the Wand and consult with your physician.

This Wand is intended for cosmetic use on the face and neck. Any harmful consequence resulting from misuse, or application to other body areas, connection to improper voltage sources, dirty conductive solution, or any other improper applications is neither the responsibility of Bubleskin nor its affiliates.